Refund policy
OUR POLICY:
• Items purchased through our website MUST be returned within 15 days after purchase for a refund.
RETURNS:
• Please fill the RETURN FORM below.
• Ship the form, receipt & product to our address.
- Once received, the product must be in like new condition with no visible wear and with tags attached.
- Item cannot be laundered.
- Only when this criteria is met a refund will be issued.
EXCHANGES:
• If you would like to exchange an item, we suggest that you place a new order for the item you want before returning you original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item.
- Return shipping address:
Furlan Dancewear
321 W 54th Street - APT 203, New York-NY 10019
OBSERVATIONS:
• Customer is responsible for all shipment fees and they are not refundable.
• Returns may take 7-10 days to process.
• Undergarments MUST be worn when trying on any of the products.
- Products that are worn, laundered or damaged in any way will not be accepted or refunded.
- If a product is not re-sellable, it will be shipped back to the customer at their expense.
Please keep in mind that Furlan Dancewear reserves the right to refuse the return/exchange of any items that do not meet the listed criteria.
INTERNATIONAL ORDERS:
• International costumers are responsible for any additional shipping costs as well as any taxes and/or duties related to your order.
All sale items are FINAL.
Please fill out & return this form below with your returned item.
NAME____________________________________________________________________
EMAIL____________________________________________________________________
ADDRESS_________________________________________________________________REASON FOR RETURN______________________________________________________
_________________________________________________________________________